I have a SBI CREDIT CARD. I don't receive the Monthly Statements. After repeated reminders one statement was handed over to me by their local agent which shows strange entries such as Insurance charges, Late fees, Over limit charges, cheque collection charges, inflated interests, other admn. charges etc. Surprised I contacted one Mr. Sudershan in the Company's Customer Care Dept. He accepted the wrong entries and settled the dues at Rs.870/ as full & final settlement and promised to send me a Zero Balance Statement. I paid the amount promptly. But the Statement as promised never reached me. Further, I am receiving disturbing, arrogant, unhealthy telephonic calls from their Collection dept. at Delhi to pay further amounts. What should I do. Please advise if anybody can.
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