Canara bank educational loan
Delay in further issue of loan

Canara bank has to further issue loan in nearest branch. If not that, as a responsible

bank, it must at least take steps to issue loans CONVENIENTLY in the dedicated branch.

Here, by dedicated branch, i'm pointing out to CANARA BANK RETAIL ASSETS HUB, TRINITY CIRCLE.

The above mentioned place is where you get ONE OF THE WORST EXPERIENCES In banking.

Why because there is only one officer there handling educational loan issues of most of

the canbanks' in bangalore. My question to the senior management authorities is that how can

one person handle all of Bangalore's eduloan accounts? Obviously it results in delay.

Also, there is lack of SKILLED STAFF. There is also a huge vacancy in almost every

canara bank branch i have visited (at least 5 per branch are required). I think, recently

there was a mass transfer of officials, which has resulted in officials with least knowledge

of computers taking over the charge which also adds to the worst experiences.

Let me come to my problem now. I had availed educational loan a year back. Even though

the same case existed a year ago, the officer in charge was friendly and also doing his work

faster. I used to get the dd within 2 days of my request. But a day before yesterday when i

went to the bank, there was a new official there, who said that it may take more than a week

for me to get the dd. The problem is that there is only a week left for the last date for

payment of fees. I'm in a fix. Can the bank help me out in this case? Also he is arrogant

and inefficient. He also doesn't the procedure to gain access to his own working computer.

By the time others come and help him out, it would have been too late.

If the bank can't do this, I think it is improper for the bank to issue any further

educational loans. The bank, as such has no proper facilities to handle those loans, and

makes the experience of the loan availer worst. He may also feel like not coming to the bank

ever again. I hereby hope that let the bank stop issuing further educational loans and also

put an end to the EMOTIONAL ATHYACHAR faced by the loan availer.