Inconsumercomplaints.com » Business & Finance » Review / complaint: Car Insurance - Ignoring and not giving any detail in writing | News #164091

Car Insurance
Ignoring and not giving any detail in writing

1. I want to state here that my car new sx4 PB02 (TEMP2009) AZ528 met with an accident on 18 Nov 09 in Bareilly. i am working with Indian air force and am posted to Bareilly.

2 My claim no. is1362834 my car was a total loss. I was driving the car along with my colleague on the fateful day.

3 I kept on calling the people in icici Lombard at Bareilly.as well as Lucknow regarding the update on my case but I never got a response. After regular telephonic conversation for 3 months i was told that in my statement i have written the date to be 18 Oct instead of 18 Nov 09.and on this basis my case is being rejected. I was advised by them to write the statement again and dispatch it on their lucknow address to Mr viveet gupta

4 I did so and also sent the photocopy of job card along with the statement of my colleague stating that accident took place on 18 nov 09.

5 After this I regularly called on the concerned person on response of which i was only told that this will take time. It is almost 5 months now and nothing has been done by people sitting at icici lombard.

6 I have gone under mental trauma due to such response by them.

I have been told telephonically by them yesterday that they are rejecting my case, however till date i have not got anything in writing by them.


Company: Car Insurance

Country: India

Category: Business & Finance

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