Central Bank of india, Mumbai
Sub: Non-receiving amount Rs. 5000/ through ATM counter of Central Bank ATM

Chief Manager

Central Bank Of India

ATM Project Department

Plot No. 26, Sector-11,

CBD Belapur,

Navi Mumbai-400 614

Sub: Non-receiving amount Rs. 5000/ through ATM counter of Central Bank ATM.

Dear Sir,

I want to withdraw Rs 5000/- through ATM of Central Bank ATM, DRM Complex, Bilaspur C.G.) on 11.03.2011 at about 18.55 hrs. So I entered my ATM Card, entered password & amount of Rs. 5000/- but not received the amount or transaction slip, after than I try for next time withdraw amount of Rs 5000/- & this transaction was successful.. After than I enquired the account statement at Central Bank ATM counter DRM office Bilaspur (C.G.) on same day at 19.02 hrs than we found that the debit of Rs 5000/- 5000/- extra from my salary saving account & check your CC camera footage of transaction between 18.55 to 19.05.

Therefore I request you to kindly issue necessary instruction to Branch Manager to debit the same amount in my account after investigation the case. Complaint No: 463544 on 16.3.2011 at ATM department, Navi Mumbai. Branch Manager, CBI, DRM Complex, Bilaspur’s complaint reply is enclosed for your kind information & take necessary action please at earliest.

Name of Account Holder: Krishna Kumar

Account Number: 01698966299

ATM Card Number: 5044 3770 1402 2098

Name of Branch: Central Bank of India, RAILWAY EXTN. COUNTER, DRM OFFICE BILASPUR COLONY, BILASPUR

Email Address [email protected]

Mobile No. : 09826184782

Date: 26.03.2011

Place: Bilaspur (C.G.)