Dear Sir,
I am issued with a credit card against my DSP account in sbi branch AFS Yelahanka, Bangalore-63. While issuing the card I was promised that there will not be any surcharges/taxes against any purchase on the card if it is made from Air Force CSD as CSD is using swapping machines provided by SBI and card is issued against my DSP account. Upto 31 Jul 11 there was no surcharges/taxes levised against any purchase from CSD but from Aug 11 onwards CSD is charging above said additional charges. It is the clear voilation of promisary note provided while issuing the card. When I contacted to credit card providers, they clearly infofmed me that these charges are levised by banking, those who are responsible to collect the money and management. When contacted to bank, they say this is not there bussines. Now the customer like me in delemma that to whom I should approach?
Your honest intervention into the matter will be helpfull to me to come out of this mental agony as being cheated?
Thanking You With Regards
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