Inconsumercomplaints.com » Business & Finance » Review / complaint: Citi Bank Credit Card - Unnecessary Harassment | News #171958

Citi Bank Credit Card
Unnecessary Harassment

Hi,

I have taken a Vodafone connection # 9899001608 on 19th Aug and got that activated on 21st Aug and I have all proof for the new connection.

Since the account activation I am getting constant call from Citibank for a person called Arun Pathak regarding asking me to make a payment for credit card.

I received an SMS for some card# ending with 4002 of a payment amount due of Rs. 51770.97 on my new connection.

I have informed them constantly and even called up their customer support team that they should update their bank records that the number doesn't belong to the above mentioned persons and every time they are calling they report that they have updated the records but still I am getting constant call harassing me and threatening me to make the payment.

Please advice how should I take a legal action against this.

Thanks

Debika Chakraborty.


Company: Citi Bank Credit Card

Country: India   State: Uttar Pradesh   City: Gautam Buddha Nagar

Category: Business & Finance

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