I was holding the HDFC Womens's Gold Card. Since, January I am not using the card. I wanted to have the final settlement done. I called up many times in customer care but they said that they would forward it but since last 5 months no action had been taken. I got a call from a DSA, collection department. They toldme to give Rs.1800 cash, my card cut in 4 pieces and an application stating the issue. And she promised me that I will get the letter of approval for final settlement within a week. Today, I called in the customer care dept and now again she hadt old me that she would forward the requestand also given me the number for billing division. This number is engaged and I ahve been trying since 1 hr. I am requesting the concerned person to please look in to this matter as I am ready to pay the exact amount which I have spent but why should I pay the amount which is a delay from the bank side. I am really surprised to see the services provided by such a famous and reknown bank. This would surely bring abad name to the bank!!!
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