Sir/Madam,
I have your SBI credit card for the last two and half year. Initially, this card was used for around 12 months and thereafter a request was made to cancel the card.
Meanwhile, I did not receive your bills for next 3-4 months after making request for cancellation. We assumed that final settlement bill will be generated and after making the payment, credit card will get cancelled.
Again it started issuing bills with old dues and imposing interest and late fee charges. When I contacted to customer care no. it was assured that your representative will come and resolved.
Since then, I have been regularly paying interest amount however no body from your office has approached for settlement.
This time I am putting this in B/w and if the matter is not resolved, I will not be liable for any payment.
Please look into the matter and resolved it immediately.
Thanking you in anticipation and awaiting an early response.
Sunil Wani.
# 9713186668
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