Sir,
I possess a Credit Card No.4317575179566121. My credit card transaction has been stopped as my card has been cancelled and ceased by the bank without informing me about such action, it is an injustice with me. I have made every payment which is due on me. If you check your records you will find I have not made a single use of your money and made the payment of every such expense which I have incurred. But I have made unnecessary liable for payment which I am not suppose to pay because this payment only include the late payment fees and its interest over the same. Sir I have always asked for the statements of my monthly transactions to your customer service and in this regard I have made many complaints as on:
1. Dt.20/11 to Ryali Bharadwaj, Payment assistant Unit, New Delhi,
2. Dt.16/12 to SBI Credit Card Dep., New Delhi,
3. Dt.24/03 to Aditi Arora, The AVP Customer Services, SBI Cards, Gurgaon
4. Dt.18/06 to Aditi Arora, SBI Cards Gurgaon
5. Dt.09/10 to Aditi Arora, The AVP Customer Services, SBI Cards, Gurgaon
6. Dt.11/11 to Pooja Mehara, Manager Customer Services, New Delhi,
where in the case of letter of No.5 I had made the payment of the due amount of Rs.4093/- by cheque No.242849 dated 03/05 and which got cleared from my account but still I got the letter demanding for the payment of the amount from you, and again the late fees and interest over the same was charged on me. Hence this is not the first time happened with me. The monthly statements were deliver always after the date of my payment due date and then if my payment got late is it not supposed to be my fault because from the start I was demanding the statements on time. Internet access was not possible for me to have a online look over the bill. and irrespective of my demands for the statements I was not given the statement in time and this is because now my due payment shown by you is about Rs.26, 000/- which is beyond my credit limit and only include late fees and interest. This is a injustice happening with me and I am asking for justice from you. Please see my records and reduce all unnecessary late fees and interest levied on me and let me use my credit card because now the Vasuliwalas are coming at my House threating my wife and daughter for the payment.
Thank you,
Vilas Shinde
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