Dear Consumer Complaints,
This is to inform you that the HDFC credit card payment due on me is 160000 INR as on today for card number 4050 2820 0138 5728. As bank have made the settlement their own and they asked me to pay back all the outstanding amount in 10 installments while taking the cheqe numbers over phone. And the bank collected the 1st installment 10, 700 INR cash and one cheque of 12000 INR with receipt from bank which comes after 15 days of 1st installment, out of the total dues of 170735 INR without any agreed signature on the settlement letter. I requested HDFC to just convert all the outstanding in the 36 equal installments instead of 10 installments as it's very difficult for me to pay in 10 installments. They asked me to stop the payment for the cheque and they agreed to do something best. Same have been communicated to HDFC bank head office through several e-mail. But I was surprise to see the reply received from bank stating that settlement offers are time bound. Hence it becomes essential to avail/comply to the terms of the settlement offer by effecting a payment towards the agreed amount within the stipulated period. In the absence of the payment within the stipulated time, the settlement offered would be considered void.
And there is an outstanding of Rs. 192, 020.20 due and payable as on date We request you to effect immediate payment towards atleast the minimum amount due of Rs. 20, 315.88.
And bank started calling and harassing me for payment.
Requesting herewith please help me out with a effective solution.
With reagrds,
Sailendra Singh
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