On 26.02.2010 a cheque bearing No. 725731 has been submitted to Kalakar Street Branch, Kolkata, West Bengal for the withdrawal at about 12 noon. The Drawee was ask by the said branch for sending a email to the disbursing branch from Siliguri, West Bengal. But after receiving the email the payment was not disburse. After meeting with concerned officer namely Mr. Bapi Kumar Das, Account Head, at KKT Branch, Kolkata, WB it is known that further sending of Scan of authorized signatory is required at his end. It is a matter of great regret that this information received at about 5.30 P.M. from Mr. Das. As a result huge financial loss have to face and moreover the goodwill of my business is hampered only because of your this non co-operation and harassment which is not desirable. Please note that at the time of opening of this account with your Bank we were told all sorts of co-operation shall be extended to us for smooth running of our business which is deeply regretted. We are used to avail such transactions with your Bank but never faced such problem. Unnecessary delay in giving instruction to the drawee by Mr. Das took more that 5 hours (Five) time.
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