TO,
THE CONSUMER FORUM,
SUB: TO RECOVER MY EXCESS DEBITED AMOUNT DUE TO CARD SWEEPING BY TANISHQ, AGARTALA, TRIPURA BRANCH.
DEAR SIR/ MADAM,
I, MRS.SUMITA TALUKDAR, OPERATING MY SALARY ACCOUNT FROM YOUR BRANCH VIDE AC.NO:1304010101669. ON 24.06. EVENING I, HAVE PURCHASED SOME JUWELLARIES FROM TANISHQ AGARTALA, TRIPURA, BRANCH (BRANCH ADDRESS: HIMANI AGENCY PVT. LTD, 4 MANTRI BARI ROAD, AGARTALA-799001, PH. NO:(0381)-2324988/2315120. LOYALTY ID: 900075159906), VIDE TAX INVOICE NO: ATB/CM/1250, DT:24.06.2011 AT 7.47 PM. AFTER PURCHASING, I PROVIDE THEM MY DEBIT CARD OF U.B.I. BANK VIDES CARD NO: 4213191304000740 FOR PAYMENT. THEY SWEEP MY DEBIT CARD IN THEIR DEBIT MACHINE TWO TIMES, FIRST TIME FOR Rs.11556.00 & SECOND TIME FOR Rs.10000.00.BUT THEY TOLD ME THAT BOTH THE PAYMENT PROCESSING IS UNSUCCESSFUL. SO, YOU PAID US BY CASH. THERE AFTER, I GO TO A NEARBY SBI ATM COUNTER TO COLLECT SOME CASH & PAID THEM BY CASH. MODE OF PAYMENT IN INVOICE ALSO MENTIONED BY CASH. AFTER COLLECTING THE CASH ON 24.06.11 AT 7.28 PM. MY AVAIABLE ACCOUNT BALANCE WAS Rs.24925.00. ATM SLIP ALSO ENCLOSED HEREWITH FOR YOUR REFERENCE.
ON 02.07. I SURPRISED & SHOCKED AFTER NOTICE THE ACCOUNT BALANCE, WHICH WAS SHOWN ONLY Rs.2007.00 & I, IMMIDIATE COLLECT ONE MINI STATEMENT FROM ATM MACHINE & NOTICE THAT BOTH THE SWEEPT AMOUNT OF 24.06.2011 BY TANISHQ, AGARTALA BRANCH WERE DEDUCTED FROM MY ACCOUNT VIDE THE FOLLOWING TRANSICTION NO……………
SL NO SYSTEM TRANSICTION NO PURCHASE TRANSICTION NO AMOUNT TIME
1 S/37735759 PRCR/000000931436 11556 19:42:15 Hrs
2 S/37735759 PRCR/000000931674 10000 19:43 Hrs.
A COPY OF MY UPTO DATE BANK PASSBOOK & BANK STATEMENT ALSO ENCLOSED HEREWITH FOR YOUR EARLY REFERENCE.
AFTER COLLECTING ALL THE ABOVE INFORMATION FROM BANK, MYSELF CONTACT WITH TANISHQ, AGARTALA BRANCH & PROVIDE THEM ALL THE ABOVE INFORMATION. BUT, THEY DENIED & TOLD US THAT SUCH AMOUNTS WERE NOT CREDITED IN THEIR ACCOUNT. WHEREAS TILL TIME I AM NOT SURE WHAT WAS HAPPENED WITH ME IN THAT EVENING IN TANISHQ, AGARTALA BRANCH. IS IT CRIME OR MISTAKE, BECAUSE I AM SUFFERING AFTER PUNCHING MY CARD IN THEIR DEBIT MACHINE? ALSO TILL TIME NO TRACIBILITY OF MY MONEY.PL.ENQUIRE THE WHOLE THING & FIND OUT WHERE IS MY MONEY? I AM VERY MUCH WORRIED, SUPPRESSED & MENTALY HARRESED BECAUSE A HUGE AMOUNT WERE DEDUCTED FROM MY SALARY ACCOUNT & TILL TIME NOBODY WILL TAKE RESPONSIBILITY.
PL. LOOK INTO THIS MATTER STRONGLY.
THANKING YOU.
WITH BEST HOPES……
MRS.SUMITA TALUKDAR,
W/O, MR.GOUTAM GHOSH,
NEAR GRAMIN HOSPITAL,
PABICHARA, KUMARGHAT,
NORTH TRIPURA.
PO: KUMARGHAT-799264.
STATE: TRIPURA.
MOBILE NO:09436189386/09476277051/0980048762.
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