Dear Sir/Madam,
My complain is against DINING PLUS for debiting amount of INR 5499.00 from my credit card (State Bank of India (SBI)) without my consent.
Today (June 27) I received a call on my cell phone at 12:45 PM from Dining Plus thru phone number 911408941500 & the executive name was Ajay for a free discount card & mentioning that they are SBI Card associate and are calling on behalf of SBI Card. Initially I denied it, but after a no. of requests I approved it, on assurance that there are no fees or charges associated with it. Further he asked my credit card number as well as CVV number for verification. At 1:08 PM I got an SMS (LM-SBICRD) from SBI Credit Card that – Transaction of Rs. 5, 499.00 made on SBI Credit Card for Dining Plus. It was a shock for me as I have not given my consent.
I called SBI credit card help line and they informed there are many complaints against Dining Plus. I have to block my card immediately and made a request to mark this transaction as a dispute.
I called on the same phone number 911408941500 more than 50 times but it was always busy or it showed wrong number.
Further I again got a call from 911409303998 at 3:56 PM which I could not attend as was busy in a meeting. Subsequently at 5:30 PM again they called thru phone number 911408941500 which I attended and asked them why they have drawn Rs. 5499.00 without my consent. The executive assured me that he'll listen to the call recording and if the payment request is not in the call they will reverse the payment. But there has been no response till now.
On searching web I found thousands of similar complaints, but I don’t know what action has been taken against Dining Plus. They are still fooling so many people and harassing them.
The immediate solution I’m thinking of is to file a FIR against Dining Plus with a hope they might be able to crack this fraudulent business.
Kindly provide some other solution also.
Thanks & Regards
Sonica Sharma
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