Dear Sir/Madam,
This is regards with the claim papers (policy number: 14070234100100205101) submitted at Emeditek hyderabad on December 5th for my Dads cataract operation which took place in Vasan eye care. After sending all the documents, we didnot receive any information from Emeditek which is a TPA for New India assurance. Its been over a month that we submitted all the relevant documents and still waiting for the status. Emeditek never pick up the call and Emeditek main branch in doesnt reply emails nor take any action. This is my last resource. In case you need more information let me know.
Earlier they had misguided us saying an individual person can also be admitted for cashless service.
Kindly help.
Sunanda
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