HDFC ATM
Failure in cash withdrawal balance deducted

I used PNB ATM card (account number 117500150031659 Hari Nagar branch New Delhi, Account holder Neeraj Kumar) to withdraw amount Rs. 25000 in three installments 10, 000 10, 000 5, 000 total (Rs.25, 000) on 17 July around 12:00 IST from HDFC Bank ATM (P1TNDL17) Virender Nagar. The balance has been deducted from the account but no cash withdrawal was received. The machine did not respond any error. I was in doubt regarding the improper insertion of card that compelled me try three times. I did not receive any slip or written proof for the failure by the HDFC ATM machine. I have lodged the complain to PNB consumer care office. I request you to please refund the amount to the account number as soon as possible.

Yours Sincerely,

Neeraj Kuma