I have availed two wheeler loan from your Company in the month of November and I have submitted application for submitting ECS deduction
I regret to inform you that ECS are not properly claimed and as a result I am forced to pay penalty even my loan instalment, although I have kept sufficient balance in my account. The ECS is returned on technical grounds and I have been receiving phone calls for return of ECS for which I am not at all at fault. My details are as under:
Loan A/c No. 465353
Name: Laxman V. Patil
Vehicle Regn. No. TAH05-AR-0995
Bank: Canara Bank
Branch: Dombivli (west)
A/c No. 0249101299463
Your agents demands more penalty cahrge. This month, they have collected the instalment in cash and demanded penalty which I refused to pay. Hence, finally I will not pay any penalty for your fault which please note.
Please instruc your collecting agents to be more careful while submitting ECS claim and date of submission.
Please look into the matter and set right this irregularities
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