This the worst and most unprofessional courier service there is. I would personally never use this courier service. But some of the companies and banks are using them as contract partners so I have to deal with it. For the third time I have not received my courier on time, and incidentally both the times the reason given is, no consignee at the given address and the mail sent back to origin. The first two times I got my mail after a lot of hassle and the mail finally being sent through speed post. They don't answer their phones or reply to the mails.
This is really pathetic and it's shame to say that a private company is performing worse than the post office, which is a government owned company. All the companies should do away with their contracts with the courier service as this causes a lot of hassles as most of the times it's important documents that we are trying to get through.
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