HDFC credit cards
Miss behaviour of bank emp.. using very very dirty words

I am credit card customer of hdfc bank from last 20 months. i m paying my dues from the last time now MISS POONAM from hdfc cardschandigarh was calling me fr the dues but i m asking her from last six months to give me the statements of my from first to last. so that i pay the full payment and close that daily chapter.still i made payments bt no statements were issued to me.i told her to give me the said statements and then i will give u the payment and then she started using worst words of my life. i can"t control my self nd also started... she said me to come chandigarh, i will show... and so and so...