Sir,
i am one of your customer holding credit card no 5289 4550 0168 8677, i had purchased one mediclaim policy from you on insistance from your employee, on 27/5 i had met with an accident for which i was hospitalised and the claim papers along with relevant documents was been submitted to HDFC AGRO lower parel office on 25/06. I had followed up repeatedly with hdfcagro hyderabad and hdfc customer care mumbai.. My cliam no is 9519/1, I had requested to both the authoritiies to give me clarification for the delay of my claim but no body has given the reply, My claim amount is not more than 23500/00 plus daily charges of rs. 1000/- per day. Itill date an amount of rs. 6417/- is still balance and i am not knowing the reason of deduction.
Sir, if we make our payment after due date or paid minimum amount you will charge delay payment charges and interest for the balance amount, .
lastly, i would like to inform you that i will not make any payment balance in my credit card account and no INTEREST AND DELAY PAYMENT CHARGES will also be made until you or your alias hdfcagro settles my account with clear reason acceptable to me and other penals for the deduction in writing . which may be kindly noted. For reason of non payment if you will take any legal action against me than i shall receprociate the same at your cost and consequences and the charges borne by you will not be paid by me.
I personally hope that you will seriously look into the matter and settle my dues with interest and delay payment charges for the delay done for passing my claim
Note: the entire story and request has already send to your customercare dept from where you can take all the details.
Regards,
KUMAR KARIA.
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