I have surrendered my policy on 7th March in BTM Layout HDFC Life Insurance Office, and i was told that i shall get the cheque within 5 working days and they asked me to collect the cheque from the Branch after 5 working days. I went after 10 days and asked why i have not received the cheque they told me because of Holi and year ending it was delayed and they told it has been dispatched from Delhi we will get it in 2 days. i went there after 2 days and they told the courier has missed. Now they are not receiving my calls only and i had made commitments to pay back some other loans and these HDFC insurance people are not responding only. I have the acknowledgement with me.
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