HDFC Bank
Cheated by Credit Card

Dear Sir,

I had a credit card with HDFC bearing the card number 5176351100106891, from past 7 seven months i stopped paying the due amount due to my job lost, i have used only Rs. 7500/- and till date the amount of interest has been shown as Rs. 27250/- and last month i deposited cash for my personal loan and two wheeler loan a amount of Rs. 7450/- same has been holded by credit card people and withdrawn the money without informing me. After that i came to know that the amount has been withdrawn, i was calling to customer support and their manager Neethu Sharma for assistance. On 27th Mar by name Aramugam called and said there is a total due of Rs.17000/- and i have requested him that my PF amount is going to credit at any moment and requested him that i will go for settlement. Even he has told that the settlement can be given for Rs.9000/- and he said he will call me on 28th mar for confirmation, i waited for his call but no body turned up calling me. I was following up with his manager Neethu Sharma daily twenty times always she will disconnect my call and if she takes call also she will keep me on hold for some time and disconnect the call. Finally my PF amount arrived to bank and the total due amount got holded. When i called to customer support they informed that they will arrange for a call back, but no boby called for long time, and finally two days back some body called and arragned for a meeting personally i went and spoke with Aramugam, he says the amount has been holded and after 15 days of the hold date the amount will be debited, and still for this month there is a due of Rs. 405/- and he is asking to pay the same and get the NOC, i just walked out from there with no help. These two guys Neethu Sharma and Aramugam played with me giving the wrong information and on the same day when Aramugam called he would have given the settlement option, but never he bothered a customer. And now my PF amount has credited they are saying its not possible. Both of them played nicely and cheated me very badly. Kindly help me on this.