Sir,
With due respect i want to lodge a complaint against HDFC Bank (Kalkaji Branch), New Delhi. They took Rs.1000 out of my savings a/c without informing me at all. Actually, this a/c was my Zero balance account when i was working for FINEDGE INDIA Pvt. Ltd. which was a call-center based out of Nehru place in New Delhi. They said that they communicated to me earlier by a letter dated 23rd March, 09/1st June, 09 or by an email dated 23rd March, 09/1st June, 09 which has been sent to my address updated in their records which I left that more than a year ago. They were not even bothered to call me on my number, informing me about the changes they were making on my account.
They also said that they observed that there has been no salary credit in my above account during the period (mention the qtr. Eg October to December January to March) and under the circumstances they have withdrawn the special benefits (like Zero balance account).
Now tell me Sir, am i an ldiot that i would ever leave any balance in my non-salary a/c knowing that it is less than d min.balance as per the bank's policy and is liable for any penalties from the bank?
Sir, i never received any mail, correspondence from the bank, otherwise i am not a fool who would have let this happen. As a genuine person. I request you to please help me in recovering my hard earned money as well as some compensation for this mental torture so that they think twice before doing this to anyone again. I followed up with the bank's customer support staff since July' 09and didn't got any positive response from them. I am tired of all these now. Looking forward for your support.
Thanks and Regards,
Amitesh Kumar Das
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