Myself Anuj Singh S/O Virendra Pratap Singh R/O S24/3A-2 Hansnagar colony, Mahabir Mandir Road, Taktakpur, Varanasi. I Have one salary account with HDFC Bank (A/C No-01951140000598) since last 4.6years. I have recently transfered to the above address 7 months back. I visited the branch manier times to change my communication address to My nearest branch at Varanasi. After several attempts. I have managed to change my communication address. The requirement for the change of communication address was as i want to change my debit card as it worn out due to which I'm feeling problem in withdrawing cash through ATM. I have visited your branch in Jaunpur. The opertaional manager denied to take the application for the same and asked to come on monday as the day was saturday and they are not in a mood to take application even on the same date.
Even the guard at the door has denied for making entry in the branch. I have asked him that i want to talk to Mr. VIkas avasthi or Mr. Saurabh Maharaj then he said that if i'll allow you to enter in then they will scold me for the same.
If such type of behaviour /problem a consumer will face then it will be difficult for me to keep account with your bank. If i can not withdraw my own money then what is the benefit of keeping account with such a bank... Please suggest the procedure for account closure as i can not manage to face such irresponsible behavior