I REQUEST YOU PAY YOUR KIND ATTENTION TO THE FACT I Mohammed Khaleel S/O Mohammed Yousuf RESIDING AT H.No: 6-3-349/9/E, Hindi Nagar Colony, Punjagutta, Hyderabad. 500034 HAVING CONTACT NO. 9848478097 AM HOLDER OF HDFC BANK CREDIT CARD No ending in 5236 WHICH WAS ISSUED TO ME ON OCTOBER based on my Salaried A/c from my Company A/c Ending in 1697 . I was using the card and used the pay the amounts in normal way, later end of 2009 year my financial condition became bad due to which i had a Debt of 4 Lakhs of Debts on my Head. I have 3 loans and 6 credit cards of which i am due for 5 credit cards and 3 loans which comes to around 5 lakhs. Hence i have requested for settlement for credit card but every time the collection executives use to take a minimum payment from me and used to say next month they would come back with a settlement letter and they never used to comeback it continued for few months. Later i have stopped making payments to them and now my actual Principal Amount outstanding towards bank is 8, 000.00 for which they made it to 83, 000.00 by adding late fees, finance charges, over limit fees. few days back I received a call from executive names jawed from Begum pet branch stating my credit card could be settled for 24, 000.00 for which I stated that my financial condition is bad and I could only be able to make 20, 000.00 only and we had some heated argument and he has informed to Chennai Head office who have blocked my Salaried A/c ending in 1697 on 04/29 for Rs 19, 000.00 and also received notice from HDFC Bank to contact the concerned person Ramesh and later Ajay for the a/c settlement if not the amount which has been placed on hold will be debited from my a/c on 14/05, who stated they would only guide whom to contact for settlement of the a/c. I went to bank and spoke to Manager Anita from Credit card department at Begumpet Branch who stated that the settlement was not completed for Rs 20, 000.00 hence they have blocked my a/c so I requested her to tell the settlement amount for which she stated I need to pay more Rs 24, 000.00 apart from Rs 19, 000.00 which they have blocked from my salaried a/c for which I told her that I spoke to their executive Javed who told me that the settlement amount was Rs 24, 000.00 then why are u asking me more 24, 000.00 as u have already blocked Rs 19.000.00 from my salary I am ready to pay more 3.000.00 to settle this She states it can’t be happen as the amount in my Salary A/c has been identified by Bank hence it cannot be used towards settlement. I just need one clarification if anything that is been deposited to my a/c is been identified by bank why it will not be counted towards the settlement when u are saying that settlement amount is Rs 24, 000.00 and u got already Rs 19, 000.00 from me why the hell u ask me more Rs 24, 000.00 for settlement. I have made a complaint on the grievance office site for which there is no response. later i called up to the Grievance no 044-23744704 and spoke to lady she told me she would set up a call with the grievance officer on Sat, but i did not received a call from the manager infact my a/c was debited for the amount holded in the salaried a/c and received a call from Manager Raghu from Begumpet branch stating about the settlement of a/c for Rs 44.000.00 for which i stated i already had spoken to above mentioned people for which he stated there was a miss communication from Associate Javed who incorrectly told me that the a/c would be settled in 24, 000.00 being a bank executive how can u give false information to customer and even the manager Anita also told me the same thing Raghu is saying that the a/c can be settled for Rs 44, 000.00 for which is stated as u have already taken Rs 19.000.00 from my a/c remaing amount i would be able to arrange is Rs 5, 000.00 for which he is not accepting. and even Raghu stated if i am not settling this then my a/c would be blocked again for the next month also and then would take next month salary too. Believe me if this happens then there is nothing left for me than to do suicide because of these harassments. I am a married man and i have 3 loans that i need to pay monthly if you block my complete salary how would i live and what about my other loans. SO I REQUEST YOU TO PLEASE LOOK INTO THE MATTER AND PLEASE TRY TO RELEASE MY ACCOUNT AND SETTLE THE CREDIT CARD ISSUE, I REALLY BEG TO YOU PLEASE TRY TO RELEASE MY SALARY ACCOUNT SIR, AS YOU ONLY CAN JUSTIFY THAT MY SALARY IS NOT TO HIGH AND I AM ONLY THE PERSON EARNING IN MY FAMILY OF 5 MEMBERS IT IS VERY DIFFICULT TO RUN THE FAMILY IN SUCH SHORT AMOUNT AND UPON THAT IF THE ACCOUNT IS BLOCKED THAN WHAT KIND OF TROUBLE I AM FACING LOOKING THAT I HOPE YOU WILL LOOK UPON MY REQUEST AND TRY TO RELEASE THE SALARY ACCOUNT.
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