Hi All,
I had a worst situation with HDFC credit card executive 7 months back.
He was introduced himself as manager and came with settlement amount of Rs14000 (30000 total outstanding that time) and also said that now you pay 4000 and give me a request for the settlement amount Rs 14000 and another 2 installments (each 5000) you have to pay in subsequent months. I believed him and gave 4000 and request letter. But he simply credit that amount in my regular credit card collection account and some other guys are following me for further payment. when complaining about him the bank people are not giving proper response. when talking to the guy over phone, he is telling that he has not received any letter from me.
Now the total outstanding of the card is around 51000 and they are asking for payment. Friends, please suggest me to proceed further. is legal steps will help me? Please suggest. thanks in advanc
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