Hi,
This is Devendra. I have a HDFC bank credit card. I am getting lots of call from HDFC agency for doing credit card payment, however as per settlement done with HDFC back I have done all payment, however after completion of payment they have start calling me again that your settlement is invalid and you have to do balance payment.
I am not using There credit card from more than 1 year however they are keep sending me bill and adding charges on same. As per discussion with HDFC agent on called while paying last payment she told me this is my last payment and I will not get this bill again.
Now I have pay to HDFC more than what I used, I do have settlement and payment details with HDFC back. The problem is HDFC has multiple agency they do not have proper record of customers, hence every Agent is talk different and guide on different way, now they have cross the limit and using bad works and they harassed me & my family.
I have try to reach HDFC back however they are not ready to take compliant saying they are not looking credit cad division and I have to go there head office. There is no clear direction to whom I have to reach to resolve this issue.
Please let me know because I bore with agents abused words, and don’t want to keep any relations bank like HDFC.
0 comments