» Business & Finance » Review / complaint: HDFC Bank Credit Card - Ill despite of non use | News #253699

HDFC Bank Credit Card
Ill despite of non use

Dear sir,

i am issued a credit card (4617-8620-0105-7918) in Jan and not have been able to use it at various locations like Reliance Fresh, Big apple, Vishal Mega Mart, Indian Oil petrol pump etc. This was reported at your custermer call centre but no one helped me except telling every time that my card is active.

Instead of any help, i was flodded with many calls for other commercial interests and when asked for help all turned away.

On many occassions i asked the madam on other side to tell me any location where i can use it because whereever i used it, i am told that their system is not showing it anything and also not asking for any other input.

Now i have received a bill stating that i have to pay Rs.444.10.

I am not able to understand why i should pay this?

I clearly told your representative that I have to make a payment of About Rs 15000 in Jan 11 which can be used to get free lifelong service charge. When you can not provide any timely help, how you feel you have the right to charge me?

Kindly get this card and due amount be cancelled.

suresh chand


Company: HDFC Bank Credit Card

Country: India   State: Delhi   City: Central Delhi

Category: Business & Finance


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