Inconsumercomplaints.com » Business & Finance » Review / complaint: HDFC Bank Credit Card - CC DEPARTMENT HOLD FUNDS | News #253744

HDFC Bank Credit Card
CC DEPARTMENT HOLD FUNDS

Dear Customer Care,

My name is Suraj Kumar Gupta and my HDFC card number is :- 4346-7720-0657-2332. I was not used my card approx 3 years due to my card was lost somewhere.and i was not in india. I recently came in india in December month. Recently I opened my new salary account in HDFC BANK, VIVEK VIHAR BRANCH, DELHI. But HDFC CREDIT CARD department hold my account funds approx Rs.16000 without any confirmation.

For that i was visited to VIVEK VIHAR Branch, But according to Branch manager hdfc credit card department hold your funds.

I was called to hdfc customer care department for query on 011-41514332, they suggest me to wait for collection department call. After 3 hours i received call from 011-66028350, 011-66046200 of Miss RUBY & directly said...

"AB TO KHUSH HO NA AAP, JAB HAMNE AAPKE ACCOUNT SE PAISE ROK LIYE"...

I confirm my outstanding Bill from HDFC Credit cards department, its Rs.8841, But how can they Hold my Rs 16000 money without any my information.

I also received an call from 011-66028350. She said we don't pay your Rs.16000.

I called to 011-41444102 miss Narita she said your hold funds automatically deduct from your account. And she give me one new no :-

9313133544.

She said this no owner is a department head & she solved your problem, But i called on this no but she didn't pick my call, also she cut my call many times.

I just want to clear my this bills & final settlement on urgent basis. Please do the needful otherwise & will check this issues as a Legal Action.

Thanks & Regards

Suraj Kumar Gupta

SR.MANAGER - IT & BROADCAST

JANSANDESH 24x7 HINDI NEWS CHANNEL,

NOIDA01, INDIA

0120-4171236, 33

09810369045

09899504830

09811521192


Company: HDFC Bank Credit Card

Country: India   State: Delhi   City: East Delhi

Category: Business & Finance

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