I have a very old HDFC CC and was issued some gold card in same card no. which has received regularised payments. Suddenly I strarted being charged 200-500 every month under some apple download. On disputing the same as I dont even have an apple devise to download anything the call centre asked to me lodge a dispute, gave me a ref no. and as they could give no reason how this was being charged they asked me to block the card and get issued a new card to avoid this. I sent seperate letters disputing the apple download charges, blocking the card, giving an add change request for my new mumbai add and a new card request.
My card is blocked though after months my add is still not changed, no new card recieved and to my surprise every month a statement goes to my Kolkata add for some Rs 300 or 500 payment.
When I called the mumbai call centre no. behind my card today 18th of July a lady named Priyanka informed me that my card is blocked, my dispute is registered but yet this strange payments due of meagre amounts go in statement to my kol add and I better make them. She said no new card will be issued (well thankfully i dont even ever want one from such a bank) and when I asked then why was I wrongly guided by the same call centre before to block my card and get a new one and that my dispute has been registered and hence forth false charges would not apply, she couldnt say anything. On asking the name of head of HDFC Credit Card department she disconnected my call. I am absolutely disgusted as I am aware the nuisance HDFC may create and all CIBIL issues cropped out of this little mess later and I want it sorted immediately. I have had enough.
My. Card No. is - 4346 7810 1162 5530. Name on Card-Haimanti Bhattacharya
Haimanti Bhattacharya
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