Hi,
My name is veerabhadradra rao kaki, working in a private company hyderabad, i have two accounts in HDFC Bank, savings and salary account, the account numbers are
1) 16261000010763 - Savings Account
2) 10431050018997 - Salary Account
I opened my HDFC savings account (16261000010763) on dec and i applied for Credit Card through online reference no: 11112518958250S3, after that i got a call from hdfc executive saying that i have to submit the salary slip, address proof, pan card and contact details through courier or hdfc bank to the head office chennai, then i sent all these documents through courier and through hdfc bank also but i didnt get any response from the hdfc executives and i sent those documents five times to chennai head office, and i call to hdfc credit card department executives so many times they are not answering my queries and upto 2 months i called to them but they said my credit card request was rejected, i asked "whats the problem i sent the documents what u said', then they said we are unable to process and after they didnt respond to my calls.
In May i opened my salary account (10431050018997), this time i went to my local branch to apply for credit card reference number and consulted the credit card executive, i filled and submitted the documents what they want and i gave address proof, salary slip, and my company contact details, after 1 week i got a call from hdfc executive and enquired my birth details and company details, and they called to my company and enquired, they got all the information and called me back and said "sir we got the conformation form your company and your address proof is also correct with in few weeks we will process your credit card", after that i saw the online status it was rejected, then i called to the executive (040-64557399) and asked why it was rejected they said " sir we are the third party agency for HDFC BANK, we dont know why it was rejected, but we got the correct information form your company as well as your address proof" and i went to my local branch and asked the executive he checked the status and saying we to dont understand why it was rejected, so many times i contacted the executives and enquired about my rejectyion of credit card, they are unable to answer why it was rejected.
Even though i am submitting all those documents they needed, and their third part agency executives also enquired about my side was true information, they rejected my credit card request, the executives in hdfc banks are not giving proper response, every time iam calling they are telling we dont know, we dont know.
So please solve my problem, and get the credit card request approved.
Regards,
Veerabhadra Rao K
Mobile: 0924666 6662
[email protected]
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