I have purchased a mobile from a shopping mall on 14-01 by using my HDFC bank debit card. that amount was debited from my account on the same time. after 19 months same amount debited from account suddenly, when I call HDFC bank customer care I was told that amount was not debited from my account on 14-01, so they have taken money from my account after 19 months. they didn't even inform me before they took money from my account.
please advice me how can I proceed on this...
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