I am a customer of HDFC bank and my name is Apurba Kumar ghosh. I got a call from Kolkata regarding the insurance policy against credit card, after several refusal they again called me up and told without doing signature on the documents they will not debit the money from my account but they did it. My insurance reference no: is HN4022011000155, after giving complain to call centers and all no one is giving the solution. They told your policy will be cancelled but the processing fee and service tax you have to pay, but when i haven't took the policy then why they will debit from my account. my number is 9304002291. Please help me out
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