Hi,
I have a savings account running with HDFC Bank since May provided by my previous employer (Genpact).
Following are a few facilities provided by the bank for corporate salary accounts
1. Zero balance (no need to maintain AQB)
2. Free Check books
3. ATM
Those I availed from time to time. In Sep'2008 I left my previous organisation, however continued to use this account on regular basis as there is a (ICICI) personal loan payments being debited from this account.
In June'2009 suddenly bank put a hold fund on my account that I have dues unpaid for a HDFC personal loan. I have supporting mails with me to prove that this personal loan was settled. Due to that hold fund the icici personal laon EMI got bounced and both banks charged for bouncing. Even after my regular calls to HDFC bank they neither refund me those deduction nor I ever recieved any call from branch as suggested by telecaller.
Now for Last two quarters I have been charged with around one thousand ruppies for bouncing charges, AQB.
I have been calling their call centre and been confirmed by telecaller that a call has been fixed with branch for call back. however I have not recieved any call in last two months.
My grievance here is I have never been informed as to why this happened. Bank represantatives never give me call reference number. I am feeling like being robbed.
I would have had no issues if bank had informed me that beyond a certain date following charges would be applicable. However the way they have been playing is absolutely unprofessional and disgusting.
Please help.
Pradeep Kumar
9873661806
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