Hi
My name is akash gidwani. I got a call from Sushil he said that he is calling from hdfc bank regarding the credit card offer. He explained me about the terms and condition of the card so, i got agreed with that and than he said that he will be sending a rep to my place to collect the documents and he also told me about wat all documents i have to submit so, i was pretty much comfartable with his conversation happend over the phone.
Than the rep (Ganga Prasad Cont # 9873886635) came to my place for collecting documents. I gave him all the documents which sushil told me over the phone but that rep was really very rude he said no documents are incomplete and we cannot process your request so, i asked him to talk to sushil and cornfirm once again whatever he told me my only submitting those documents . he said he doesn, t have a sufficient balance in his phone so, he asked me to make a call which i did than sushil told me that out of those documents one of the document is missing than to i just got agreed and said i will submit that document by tommorow . so, he said fine not a problem you can give it to us by tommorow but as it is commonly said that (TOMMOROW NEVER COMES) since that day its bieng 12 days nobody came to my place to collect that one particular document but last monday i got a call from (Sushil) sayin that he himself will come to my place to collect the document but after that i haven, t got his call till date and i contacted twice to that rep (Ganga Prasad) to come and collect that document so, that my file should get processed quickly but he was rude on the call he was sayin that right now he don, t have time once he will be free he will come to my place and collect that.
So, such a reputed bank has such kind of employees who are treating there customers like an animal and i am very annoyed and frustrated with the kind of service which has been delivered to me by (HDFC Bank). I want immedite action should be taken on my coplaint otherwise i, ll go to consumer court and file a case against this issue.
Application # CC07599983
Name Akash gidwani
Cont # 9999886964
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