I took loan from HDFC 5 years back and since then there is no clear indication of RPLR that they have in common for all their customers. Because of which it is always an issue for me to calculate my current rate of interest. There are couple of time i have paid .5 % and .25% on my loan outstanding to change in spread which they offer.
I really want to understand that from where they generally watch over this RPLR. I believe this RPLR is same for all customers. The only thing which variate is spread.
Everytime i approach them i have new story which misguide me and in the end i have to come back empty handed. There is a lot of frustration from other HDFC people which illustrate that this is a common cncern for every HDFC home loan customer so I would request concerned authorities to take some strict action against HDFC so that they can educate their customers in right direction.
Nitin Jain
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