As per our discussion with Mrs. this Tel no. 45501813 on date 06 may, you required two- three days more for investigation this case from my side, I will give you two - three days but on eigth't day pl. reply me positively and the same Rs.14927.68
=(14527.68 200 200) Unhold of funds on my saving bank account.
Shiv Kumar/Delhi/IN/E/Whirlpool
05/04 09:35 PM
To
"HDFC Bank Credit Cards Support"
cc
[email protected]
Subject
Unhold of funds on my saving account no.0921050087493Link
Dear Rajeswari Jayasekar,
Thanks for replying to my mail at least in HDFC somebody is there who replies after reminders.
I am appraising the facts through which i have gone through.
I have lost my Credit Card whose details are mentioned below on 17/05/05.
Immediately i have appraised the same to your call centre. You must be having the recording conversation with you, i request you to kindly go through the same and you yourself will come through the facts as you may not believe what i would say (as this time when you are viewing me you must be viewing as a defaulter).
Being a normal customer (Not working in any credit card division) how i would come to know that i have to also logged an FIR. Did any body informed me from your Support Centre (Understand what is meant by support) that i have to do the same.
After that on 20/06/05 one of your representative came to my residence in the name of Mr. Manish Arora Mobile No-9810167695 and told me to pay Rs.200/= as a card closure fee. This was given to him vide receipt no F862022 dt 20/06/05 after making the confirmation on phone with Miss. Aparna on Tel no 51411660 that you make the payment of 200rs and give a letter in writing only after that we will get the same cancelled and you would be not liable for any dues. What you have to say on this???
I would request to release my payment what has been holded by you in my saving account & also pay for the damages what has been occurred because of this.
To [email protected]
cc [email protected]., [email protected], [email protected]
Subject Wrong withdrawal in Saving ac no.0921050087493, Return Rs.10, 039.68 in same account
Dated : 04/24 01:11 AM
I had credit card no. 4346771007279277 of your bank. I also have a saving a/c 0921050087493 in your Greater Kailash at Delhi Branch. I requested you in the last letter that the transaction of above Rs 18000/- has not done by me. More over i had already intimated your bank / your customer care cell immediately after the lost of credit card.
It was inform to me that the card has been blocked and no transaction could be done in future. Later a confirmation call was also made in this regards on the same day by your bank. After onward i received your bank statement in which a transaction of above Rs 18000 was made. this transaction was made after my request of (lost and block) of card. On requesting again this matter to your customer care a representative of your bank visited my house. He informed me still your care has not been blocked it can will be blocked after paying a some of rupees 200 /- . I also have an acknowledgement slip of Rs 200/ - which was payed after confirming to your customer care.
Know after three years i m surprised to know that amount deposited in my saving a/c... has been hold due to the transactions made in credit card which was not at my part.
It is again humbly requested you to waive of the credit card amount which was not done at my part and release the amount of my saving account no. 0921050087493 . Other wise i will have to take help of consumer form.
MR.SHIV KUMAR
Account no.00921050087493
Cust ID : 6493492
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