HDFC
Car Loan

To,

OFFICE OF THE BANKING OMBUDSMAN

C/O RESERVE BANK OF INDIA

Garment House, Ground Floor, Dr. Annie Besant Road,

Worli, Mumbai-400 018

[email protected]

Subject: Complaint Banking ombudsman Scheme- 2006 (BOS)

Kind Attn. Mr. M.V. Rele (Asst. Secretary)

Dated September 3rd 2009.

Ref No.1) BOS/M&G/2308/Comp. 5032, 6022, 8299/MVR-09 dated August 24

Ref No 2) HDFC Bank letter dated NIL.

Ref No.3) HDFC Bank letter RA/CSD/CSE10/288 dated June 13th.

Ref No. 4) HDFC Bank letter dated 5th June.

Ref No. 5) HDFC Bank Ref A_7023 dated 04/08.

Respected Sir,

I am in the receipt of your letter quoted at reference 1. above the complaint has not yet been settled till date & the following points are submitted for the settlement.

1 HDFC Bank has submitted you the statement of previous financer i.e. ICICI Bank which has been foreclosure by

Undersigned till last installment & not by the DSA.

2 The DSA has not yet paid the principal amount and compensation amount of Rs.1 Lac. In our settlement meeting

It was decided that out of Principal amount Rs.40, 000, next installment paid by the DSA where as he paid only 1

Installment Rs.28708, & he has paid by DD No. 039377 of HDFC Bank, Dharmpeth branch of Rs. 11, 000/- &

Rs. 292 are still balance along with Rs.1 Lac of compensation.

3 However HDFC Bank has assured all charges bounce, late payment & interest will be waived off at time of

Foreclosure charges.

4 In spite of this we have been threatened by many letters reference 5 that your car will be sized with in 7days &

Auctioned & harassing on phone calls also.

5 At one point HDFC Bank has regretted that DSA have defaulted, wide their letter reference 3.

6 It is also seen that in ICICI Bank statement a co applicant was shown naming Mr. Supinder Singh Amrit Singh

Nanda, who has not yet been consulted during this sanctioning of refinancing of car.

7 A d-met account had also been operated by Mr. Manoj, resident bhandara against my A/c no. without my

Knowledge.

8 From the above facts it is seen that I am not at fault & Bank has forcibly given my name in the civil which

Should be removed/deleted as I am not at all at any fault. I had taken this loan for some business purpose which

Has been totally defeated rather, I am in agony & have been harassed by paying the installments in both banks

Resulting I was put into losses at the last I request with folded hands to help me out in toto.

Yours Sincerely,

Damandeep Singh Nanda.

09370658557