When I was applying for HDFC Platinum Plus Credit Card, it was mentioned on the site that to waive off annual charges, Rs15000/- worth transaction needs to be made during first 3 months. And on this condition I was reluctant to buy the card. However, the SALES GUY told me that one more condition is if I pay any utility bill of more than Rs.100/- (only) even in this case, annual charges would be waived-off.
But now when the card is issued to me, the customer care guy says sorry for wrong commitment by SALES GUY and I need to spend Rs15000/-to waive off card.
This practice of duping the customer by FALSE COMMITMENT by Sales guys to achieve their targets must be stopped.
This is cheating!!
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