Sir, We would like to bring to your kind notice that on 8th Jan. we received a telephone call from 913330201382 that a outstanding of Rs.3200 is in your credit card which is against our purchase of Rs. 471.00 (Which is made only because we have received a call from HDFC Bank to do some transation otherwise your Card will be cancalled)
During the conversation the caller said if you will not clear than The Bank will take legal action against you. We said OK let the Bank do as per their rules and let them give us in writing and you please dont call us.(As he called many times in a day)
In this regard we would like to state that the amount we could not deposited because we assumed this amount will deduct from our Saving Account with HDFC Bank and the account is belongs to my daughter and she is not familiar with Bank transaction.
However, when we said please give us in writing than he started with DURTY, FILTHY, ABUSIVE words which is not possible to write here. Immediately we went to local HDFC Branch and stated the facts to Branch Manager and immediately he call in above number but the receiver replied that this is call centres number who has abused, we dont know than we directly contact but no satisfactory reply has been received by us.
Again today i.e. on 13.01.2010 we received a call from same number and with strong words he asked are you going to make this payment or not? We said may we know who is calling he said you will know every thing tell me are you going to make the payment or not than we diconnect the line and call again and again but we have not attended the call. So please look in to this and whatever matter is there please give us in writing so that we can understand the facts. And also advise your recovery agency not to call us and take necessary action against the caller how can he abuse us? Who has authorised recovery agency to use filthy words as he is also some ones Brother, Son, Father...
Further I do hereby advise to Cancell my above Credit Card immediately as i dont want to hear this type of language by keeping my account with HDFC Bank please.
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