Hdfc / credit card
Harrassment by HDFC Employee

Hello,

My name is Manish Dixit and I have been using HDFC credit card since 2004.Credit Card number - 5243 6811 0071 9148. I have been payng all my bills on time. I also opted for cash on call from bank. Due to the mounted outstanding balance i have been paying my minimum amount since last 1 year and never face any problem.

Now, For the first time, I was not able to make the payment in March as i had to travel to US for a business trip. The first call from bank was recieved by my Father and he had a really bad experience. My father was abused and harassed by the caller who was an HDFC employee. I cant even write what the HDFC employee has said to my father. My father disconnected the call but the caller keep on calling and repeated used profane language whenever my father picked up the phone. I do have those number from where the calls were dialled.

I want all of the services to be stopped right now. I am in United States and will return in August. I will personally visit the HDFC payment collecting office and settle this whole scenerio.

I dont want anyone calling my Father from HDFC bank as i demand a written apology from HDFC.I would not hesitate to go to Court or Police if we recieve any such call again.

Please let me know what information due you need for verification of my CC account so that all the services must put on hold till i return. Please provide me a contact number or email Id of Manager (Customer care) to whom i shall talk personally regarding this matter.

Thanks,

Manish Dixit