Dear
I m saving account holder (No : : 01551050089020) and also having
credit card no : 5176521006563169. I m the regular payer of my installments but from last but from date of card activation i didn't receive a single monthly statement hardcopy till date. For this I have made a complaint to customer care and as weill as to collection team for my monthly statement hardcopy many times so that i can calculate my total payment which i hv done through credit card but non of the team has helped me. Last month i received a call from ur collection executive for installment payment i ask him to plz provide me the statement hardcopy he said we are not liable for this then i said i will pay when i receive my hardcopy at my address. w/o providing me the hardcopy they have blocked my salary account on 10 march and i received i notice from bank. Dear I want to ask to u one thing that while sending notice u people find my address then why don't u send me the statement hardcopy. I m premium customer of ur bank thats why my credit limit is enhanced to 200000 lakh and on other side u are treating us like a fraud customer, is this type of services u r providing to ur customers. I also talked to Abhishek verma on given mdn, i was unable to contact him second time bcoz i hv misplaced that notice which i receive from ur side.
Secondly they have also deducted my 4050rs from account without my consent and informing me.
i am requesting u please provide me the statement copy and arrange to unblock my account.
Regards
Jai Singh
09355219668
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