In the year October i got a call from your collection executive for settlement of 16, 000.00, her name is Bhuvana she is nelson manakkayam road hdfc processing dept.
Tht time i have only 10, 000.00 with me, and i requested her the balance 6000.00 will clear once the salary credited on i.e. 26th of the same month. All these things confirmed in the recording line. I didnt believe her then she handover to her manager Mrs xxxx, i forgot her name, but i have noted in my system.
Based on her confirmation they handover the settlement letter for 16, 000.00 and i padi 10, 000.00 the collection executive gave a recepit for it. I requested the same executive to collect the 6, 000.00 once salary credited.
After my salary credited on 26th October, Mrs Bhuvana called me regarding the balacne amount they sent executive and i made the payment of 6, 000.00.
I am in a intention that the HDFC card is setteled, but i have a saving A/C with HDFC. whihc is blocked by them. One of my friend transferred money to my A/c whihc is blocked and again made payment towards to my Credit card out standing.
Then i called up csutomer service executive to known about the a/C blocked. They clearly mention your card is not been settled. Kindly speak to collection executive, i called her then she is saying i dont know y they blocked the card. I will speak to my manager will get back to you, she never called up me and she is not even picking my call.
Then i visit your processing office whihc is located in Nelson manakkyyam road, One more Mrs XXXX, she told will investigate on it and let you know the status.
She told i cant do any thing. I request her to pull all the calls made to my mobile and may native place, the collection executive disturbed my parents every time and every day.
As of now i made the pay ments towards my credit card is 26, 000.00. I will get my reversal of 10, 000.00 Rs. Is this a service that you will offer to customer, and why the hell your cheating the customer, by using such a cheap tricks.
How you people are treatning me, i am waiting for your call, no one is called, i am ready to consumer court and i have recorded in my mobile what she spoke to me.
I am ready to fight leagally with your team.
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