Hi,
This is regarding faulty practice being adhered by the HDFC Credit Card recovery people. I've been using HDFC Card no. 4346786000852730 for several years but stopped using it further due to the incorrect transaction charges and interest being added to my account. Even calling customer care didn't helped resolve my issue. Finally i gave up using this card but of lately, i started getting calls from their recovery department, threatning me about paying the outstanding. When i ask to provide me the statement they deny the same and just ask to pay 29000/- as my settlement amount. I've paid 3000/- once as they asked me that its quarter end and this is the minimum amount i need to pay and then another 1500/-.
Appears to me as if they have just made it a practice to snatch money from me without closing my account and not providing me statement of what really is outstanding on me.
Can somebody take care of this and help me?
Regards,
Gaurav Khandelwal
8806663483
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