Non Delivery of Gold Debit Card
My old ATM card is bolcked as I had applied for Gold Debit card from HDFC Bank. HDFC agreed to process delivery of new GOLD Debit Card within 10 days on 10Feb11.
Initially they got the card delivered through Blue Dart. However, they were not able to deliver the card as I was not available at 3:00 pm in my office. Communication address attached to account is my office address and I work in night shift after 7:00 pm.
Later when I called HDFC customer care, they informed me that card was delivered through Express IT courier on 04Mar11. HDFC gave the contact number 022 3081 3026. On dialling this number, the Customer Service Rep on the other line releases the call. Kindly mention what next step needs to be taken to resolve my query. I am reallly fed up of this and it has also taken a toll on my health as every time I have to go to HDFC branch to conduct all my transaction.
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