Hi,
I had brought a HDFC children plan (13113570) in 2009. An employee of Barasat branch (Sushanta) contacted me and informed that i would be refunded 30% of the 1st premium amount if i go this policy along with other gifts.
Till date he paid me back 6% of the 30% promised and is not answering the phones anymore. The Manager of the same branch is in no mood of cooperation and it seems they are doing this as a standard practice.
Complaint to the service desk didnot work complaint # HDFCSL=141-864.
While checking the policy documents, i notices they have used the cheque which i paid the first premium and then cancelled it somehow using improper practice.
I would like to get a refund of the entire amount of the premium.
Pls help
Thanks
Prasenjit
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