Harassment & Wrong Commitment by HDFC Credit Card collection Department
Date: 01/03.
To
The,
Regional Manager
Credit Card Division
HDFC Bank Ltd.
Dear Sir,
Ref: HDFC Credit Card No. 4346-7810-0635-36325
Subject: Harassment & Wrong Commitment by HDFC Credit Card Division for settlement of my credit card.
.
I was holding a Credit Card of HDFC Bank, the details are as under:
Name: CHINIMILLI RAJKUMAR
Add: H. No.18, RAM NAGAR, and PICKET.SECUNDERABAD – 500026
Card No. : 4346-7810-0635-36325
I requested your bank executives to settle my credit card amount due to unable to pay my outstanding card amount from Aug'09 onwards, because I paid amount what I used in HDFC credit card and I didn't getting account statements from Aug ‘09 onwards. What ever outstanding telling on phone that amount wrongly charged to my account. Number of times speaks to different agents, executives and managers in this regard. But nobody responded.
I would like to state that despite my constant reminders to HDFC bank and assurance from your executive Krishna that he will be the sole point of contact regarding my settlement, this has not happened and I am being constantly harassed by the bank from different executives (Sushma, Padmasri and Rupa) who in the month of Feb'10 had sent agents 4 times to my house and harassed my wife and mother (heart patient) used unparlament words and very dirty language on the phone.
Sir, I request you to please close the card immediately and settle my credit card amount immediately.
Please do the needful & necessary action at the earliest in this regards.
With Thanks & Regards
Chinimilli Rajkumar
Contact: 8008567995
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