Dear Sir/Madam,
I Policy No: 13430971 request you to cancel my policy and refund my money back to me. You must be thinking that why ‘am requesting you now, the reason is that when my daughter visited your dadar branch to pay the premium of this year, on that time we came to know that we have been cheated and fraugery has been done.
Your BDM Mr. Rasheed of Nandayal branch told me that ‘ill be getting an insurance of 1, 50, 000 which am not getting it. He didn’t told me the plan name and since i dont know to read and write except gujrati and hindi, i trusted on him and without asking anything to him i paid 15000 cash on hand to him immediately. And thats why we never visited any of your branch for this policy. My daughter always asked him about my insurance to him and he used to reply that ‘am having a insurance of 1, 50, 000 and when she used to say that its not mention on paper he used to reply that ‘am 100% getting an insurance of 1, 50, 000. And believing him we never visited any branch nor created any doubts or queries. But when she visited your branch on that time we came to know that the Policy provided to me was HDFC Youngstar Summer Plan: 13394761. But since the medical was required for this policy your advisor without my permission and intimation he wrote the plan change letter on behalf of me and did my signature. Till now he didn’t inform about this to us and we were totally unaware about this incident. And when after knowing this when my daughter called him up again and asked him about this he said that ‘am having a policy of 1, 50, 000 and when she said that it’s not mention on bond paper he told her that he will revert back to her but till now he didn’t contacted her.
The most important factor that we trust somebody and they take the undue advantage of our trust and cheat us. This is the open case of fraud.
I am very sorry to say that where the client has been cheated on first stage, there’s no chance remain to continue the relationship and trust doesn’t remain at all. Hope you will understand our situation and how much we are dishearted.
Kindly resolve the issue ASAP and refund back the amount to me. Waiting for kind and positive reply from the company..
9323552322
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