Hi Sir,
I was holding HSBC credit card which was given to me under corporate services with Life time free facility. But to my surprised, when I stopped using this card, HSBC charged me anual fees of 2000 Rs and without any information, late payment charges kept on getting added to my card. After some time, HSBC closed my card and still kept on charging Late financial charges. After 8 months, i was sent a statement which read as Outstanding 7000 Rs. This has resulted into me being defaulter and one of the back has recently rejected my Car Loan.(due to entry as defaulter in CIBIL)
I tried to talk to one RENUKA NAIR from collection department from Mumbai office, and she informed that unless I pay outstanding balance, my name from CIBIL will not be removed.
I asked her why I was charged anual fees and she did not give any answer. I also wished to talk to senior but she did not transfer my call.
This is really surprising that I will have to pay for something which I have never ever used.
Can you please suggest me if there is any way for me to close this without paying these Charges.
Tusha
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