This is to inform you that I was an elite customer of yours and i was holding a gold credit card of yours by card number 4384xxxxxxxx4186 by my name "MANUJ KAUSHESH" However while i was applying for a credit card, i was denied saying that CIBIL records suggest that an outstanding of Rs 13315 was reflecting in my account for which the account was Wriiten Off. I had paid all dues way back in 2007 and also The amount mentioned has not arisen out of my purchase and non-payment but for the debits of the annual renewal fees charged by you. Please note that at the time of offering the card your marketing team had given me to understand that the card given to me was life time free of charges. I Contacted your Customer care and recovery departments who said that this was their mistake and would no more reflect. I got an NOC from you but still in CIBIL the record appears as WRITTEN OFF.
After several repeated requests to your executives, I am unable to get this issue sorted out. Plz note this has affected me a lot as I had been denied Loan and Cards. It is Unethical and objectionable that such a thing I am facing for no Fault of Fine. I request you to issue NOC stating that there are no dues pending in my account and this is not a WRITTEN OFF account but fully paid.
It is too much for me now as it has started affecting my urgent Loan Needs. This is going to be the final letter to them and if there's no response from the bank and i have to register a complaint with RBI in this regard.
Regards
Manuj Kaushesh
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