HSBC Credit Crad
Forcing me to pay even I never had relation with HSBC bank

Hi,

I applied for the Credit card in 2008 and I never recived it because my name was wrongly printed on that. At the same time I made a call to HSBC call center and informed them that I am not accepting the card as printed name on the card is not correct. I requested them either cancel it or send me the another card with correct name. However after that there was no communication from either side.

After 6 months, I received a SMS to pay Rs. 500. I asked them for what should I pay? Again no answer from HSBC.Again after one year I got the SMS to pay Rs 6500.00. I called to service center and sent an email to [email protected].

I got the reply from [email protected] and they confirmed that there was some insuarance on the card. I asked them that I did not have any relation with HSBC bank and even I did not carrying any card from HSBC. If I am not using the product from HSBC and they also unable to deliver the product to me so why should I pay?

I start getting calls from the HSBC executives (From Delhi/ Mumbai) to pay the amount and they start forcing me to pay.

I requested them to send me the SCAN document for the policy which has been signed by me? Again I did not get any reply.

In Dec'09, I got the SMS Rs 9881 to pay. I sent an email to [email protected], called to Debt department and call centre and also visited branches and settlement department. However I did not get the satisfactory clarification.

Finally, I sent an email to nodel officer and Ombudsman. Explain the problem to them and asked for the Insurance policy number and Nominee name with the Scan copy of signed document.

I got the document and found that document produced by HSBC bank did not having my original signature. The document did not sign by me. In addition to this my date of birth on the form is also not correct. From last three months this was the harresment for me.

Please look into the issue and I want HSBC should give me the "zero" balance Statement, remove my name form the CIBIL report and my credit history should be posative. In addition to this I want Rs. 100000 from HSBC bank for the Mental and Physical harassment as compensation.

The required document and email can be produce if needed.

Thanks,

Tushar Berwal

M: 9960697768